COVID-19 GUIDELINES

For the protection of our clients and iLash Studio personnel, we are implementing additional safety measures within our daily business practices based on governmental guidelines and protocols. Personal protective equipment will be worn by staff, staggered start times (to ensure minimal congregation at the studio), as well as rigorous cleaning and disinfecting schedules have been set in place. We thank you for your understanding and cooperation during this time, our goal is to provide you with a safe and comfortable environment during your appointment.

• Studio business hours will be updated to allow staggered shift/start times to allow for low traffic inside the studio.  
• We will limit the number of people inside the studio. If you arrive early to your appointment, we kindly ask that you wait outside in your vehicle until your appointment time or until your stylist is ready for you. This will help ensure safe  social distancing practices in our reception/waiting areas.
• Stylists will thoroughly wash their hands before and after each client, in addition to hand sanitation throughout the appointment, as needed.
• As always our policy, stylists will be wearing a face mask for the duration of your appointment and/or we will be wearing face shields.
• We always adhered to strict protocols for proper sanitizing of our tools/equipment between each client. All tweezers and stainless-steel tools are washed, fully immersed, and soaked in Cavicide, an EPA-approved intermediate-level surface disinfectant that is effective against TB, HBV, HCV, viruses, bacteria and fungi.
• Wearing gloves is not mandatory for stylists, however, we will be more than happy to wear them at your request. 
• Following each client appointment, all hard surfaces and work stations will be properly wiped down with hospital grade disinfectants. A new disposable pillow cover and disposable bed sheets will be provided for each client. 
• All iLash Studio team members have completed their Covid-19 Infection Prevention Certificate.
• All iLash Studio personnel will have their temperatures taken at each shift (using a contactless, infrared thermometer). Anyone experiencing a fever/raised temperature or any symptoms will not be permitted to work
• Our premises is spacious enough to ensure adequate ventilation and air flow which allows for proper social distancing practices.
• We have implemented a vigorous cleaning/disinfection schedule at each shift and at the end of our day. Special attention will be given to high contact points to ensure those areas are properly cleaned.

• A friendly reminder that if you aren’t feeling well/have symptoms, if you have been in contact with a confirmed case of COVID-19, or recently returned from overseas in the last 3 weeks – please reschedule your appointment to a later date after you have tested negative. 
• We request that you wash your hands or sanitize upon your arrival. Hand sanitizer will be available at our front desks (and pretty much everywhere!) for your use.
• In line with new procedures, all clients (including existing) will be emailed a new waiver form with updated information and questions to complete prior to their appointment. This is to ensure that we have correct contact and health information. It will be treated in accordance with local privacy laws and with strict confidentiality.
• Masks will be mandatory. All clients will be required to wear a mask during their appointment. We request that you bring your own mask. If you do not have one, we have disposable masks available for purchase.
• Additional guests will not be permitted, please make the necessary arrangements to come alone to your appointment. We’re sorry, due to government capacity regulations, we absolutely cannot accommodate any additional guests in our studio at this time.
• We will no longer provide blankets during treatments to prevent cross-contamination. You are welcome to bring a jacket or dress warmly if you tend to get cold. 
• Please follow any signs, barriers or floor markers to assist with social distancing wherever possible.
• We may request temperature checks before we begin any treatment, using a contactless, infrared thermometer. If you have a raised temperature, unfortunately we will need to reschedule to a later date.

Thank you and we’re very much looking forward to seeing everyone again!